![]() She even called her local SBA office to complain but was told there was nothing they could do. She called PayPal’s hotline and got nowhere. She kept leaving her new specialist emails and voicemails but received no response. Delivered to you.Įdwards became desperate. When she contacted the first specialist, he told her he had been reassigned to processing applications for the new round of PPP money. In mid-January, she logged into her account and saw she had been assigned a different loan specialist and emailed him but never got a response. At first she got emails regularly saying it was under review with contact information for her loan specialist, but then those stopped coming. In September, she submitted a completed one-page application for forgiveness to her account with PayPal LoanBuilder and was told it would be reviewed within 60 days. Small Business Administration, last March to cover payroll and other expenses in the coronavirus pandemic with the promise that loans would be forgiven, essentially converted to grants. Congress created the PPP, to be overseen by the U.S. ![]() So she assumed that getting a loan forgiven from the Paycheck Protection Program to cover two months of payroll would be “pretty automatic,” she said. Jenna Edwards runs the For a Day Foundation, a nonprofit that helps children with cancer during their hospital stays and has no actual office.
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